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Look at cost and representation when choosing an umbrella fund

14 June 2007 | General

Interest rate hike will have only a modest impact on property unit trusts

13 June 2007 | General

12 June 2007 | General

11 June 2007 | General

quick poll

Question

If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

Answer

Bake human into the mix Integrate CX into KPIs Map the full value chain Respond to consumer feedback

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08 June 2007 | General

06 June 2007 | General

06 June 2007 | General

06 June 2007 | General

01 June 2007 | General

01 June 2007 | General

30 May 2007 | General

30 May 2007 | General

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