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“May you live in interesting times,” is supposedly an ancient Chinese curse. Times have certainly been interesting, so perhaps we are cursed. However, like many such expressions, it is probably apocryphal. According to Wikipedia, the closest Chinese saying on this topic is: "Better to be a dog in times of tranquillity than a human in times of chaos."
There is a fine line between investing and speculating. Many of your clients believe that their day-to-day investment decision making places them firmly in the former category, when the reality is that their knee-jerk responses to financial market movements place them firmly in the latter. To paraphrase Jarrod Cahn, Head of Equities at Credo, a UK-based boutique asset management company: a lot of investors, and retail investors in particular, abandon the methodology and mindset that satisfies the investment definition in favour of the promise of quick returns from speculating.
How is your business leveraging the efficiencies and scale offered by technology without diluting your human edge?