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Looking through the noise

14 April 2025

Whenever the market drops sharply, you can expect that the investment industry will tell investors to avoid making knee-jerk decisions. This is, for the most part, good advice.

Traversing the Trump tariff tornado

10 April 2025

It would be an understatement to highlight that United States (US) President Trump’s foreign and trade policy actions have continually ruffled the feathers of allies and adversaries alike since his inauguration and have dramatically changed the diplomatic landscape.

Navigating Market Uncertainty: A Strategic Game of Chess

08 April 2025

The global economic landscape is increasingly resembling a complex game of chess, characterised by uncertainty, dynamic moves, and potentially profound consequences.

Westbrooke generates 30MW of renewable energy for SA businesses thanks to tax incentive

07 April 2025

Westbrooke Alternative Asset Management has developed a renewable energy portfolio comprising 80 electricity-producing projects backed by a diverse range of commercial off-takers through power purchase agreements.

quick poll

Question

If I were tasked with taking my firm’s customer experience (CX) to the next level, I would:

Answer

Bake human into the mix Integrate CX into KPIs Map the full value chain Respond to consumer feedback

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