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Sanlam Private Equity (SPE) has successfully negotiated the sale of three private equity investments in the past 12 months, with expected sale proceeds totaling around R1.9-billion. SPE’s exits from Consol, Weldamax and Metrofibre Networx come after the creation or preservation of a significant number of jobs over the investment period.
If I were tasked with taking my firm’s customer experience (CX) to the next level, I would: