Resolution Health shows unsurpassed growth of 52% in two years

Resolution Health Medical Scheme (Resolution Health) experienced unsurpassed organic and inorganic growth of 52% over the past two years, reaffirming its position as market leader and one of South Africa’s top 10 largest open medical schemes says principa

During 2011, Resolution Health experienced solid net organic growth of 20.8%. Combined with the successful completion of the scheme’s amalgamation with the National Independent Medical Aid Society (NIMAS) in August 2012, Resolution Health has increased its total number of beneficiaries to more than 85,000.

“The successful execution of the 2011/2012 organic and inorganic growth strategy has significantly increased Resolution Health’s market share, financial position and long-term sustainability. It has also enabled the scheme to further explore, identify and finalise additional organic and inorganic growth opportunities from a sound financial base, healthy risk profile and composite financial service and wellness offering. Combined with a long-term, controlled organic growth strategy, we will remain focussed on consolidating our position as one of the top 10 largest open medical schemes to the benefit of our members,” says Arnold.

Resolution Health is also one of a few open medical schemes to have consistently reduced its non-healthcare expenditure from 25% in 2009 (during the reign of the previous administrator) to a projected 17% in 2013. The average age of Resolution Health beneficiaries is on par with the industry average of 34 years with its pensioner ratio of 7% significantly lower than the industry average.

Each of these factors has enabled Resolution Health to keep its 2013 headline contribution increases to a minimum of 10.8%. “The 2013 increases are in line with the scheme’s strategy of providing a stable, sustainable and competitively priced healthcare solution that caters for the needs of all South Africans,” says Arnold.

The scheme’s nine options have been consolidated into six for 2013, ranging from comprehensive cover for executives and high income members to entry level and hospital cover. “The new dynamic product range enables us to provide medical aid cover across all income bands and offer greater choice, more flexibility and benefit structures that are perfectly aligned to the varying healthcare needs of both existing, as well as new, Resolution Health members,” says Arnold.

Further integration with the Zurreal composite loyalty, wellness and financial services programme will enable South African consumers and employer groups, including Resolution Health members, to seamlessly combine their healthcare needs with a range of integrated financial services products. The product basket will include short-term insurance (Zurreal4insure ), Life Insurance (Zurreal4assure) and employee benefits (Zurreal4employers Employee Benefits). Combined with the Zurreal loyalty and stakeholder programmes, the products and services provides a true, integrated alternative to the fragmented health, wellness and financial services offerings currently available to the South African market.

Arnold says the scheme will continue to focus on growing its membership base in the year ahead through long-term, sustainable organic and inorganic growth strategies while ensuring that it continues to meet the healthcare needs of its members via a range of different options.

“Resolution Health is fighting fit and we look forward to another successful year,” Arnold concludes.