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Prescribed minimum benefits a blessing and a curse

17 November 2011 | Healthcare | Medical Schemes | Gareth Stokes

Over the past year a battle has raged in the North Gauteng High Court as stakeholders in the healthcare industry square up over the provision of prescribed minimum benefits (PMBs). On 7 November 2011 the Court handed down a ruling upholding Regulation 8 of the Medical Schemes Act 131 of 1998. This section of the legislation was challenge by the Board of Healthcare Funders (BHF) on behalf of a number of medical schemes and administrators, including the South African Municipal Workers’ Union National Medical Scheme (SAMWUMed). PMBs are defined in the Act as the minimum level of diagnosis, treatment and care that a medical scheme is obliged by law to cover.

A double-edged sword

The regulation has become a bit of a double-edged sword. On the one hand it directs medical schemes to “pay for the diagnosis, treatment and care of all PMB conditions in full, or at the price charged by the healthcare provider.” Medical schemes members must be compensated in full, from the medical schemes’ risk pool, for 270 serious health conditions (such as tuberculosis and cancer), any emergency condition and 25 chronic diseases (including epilepsy, asthma and hypertension). Medical schemes are prohibited from dipping into member savings to fund PMBs!

The flipside of the debate is that medical schemes’ costs are going through the roof, partly as a result of a law designed to protect their consumer rights... In an apparent attempt to limit the costs of PMB, the BHF (and others) petitioned the court for a more favourable interpretation of Regulation 8. They wanted to provide treatment for PMB conditions only up to the scheme tariff, with members chipping in the rest. The Council for Medical Schemes (CMS) and 12 others stood as respondents to this action and held sway in this instance. (The CMS is the custodian of the Medical Schemes Act and has always stood by a straightforward interpretation and implementation of the provisions on PMBs.)

The Court ruled that PMBs remain in place and that the law which prescribes them stands – a decision welcomed by the CMS. Medical schemes will have to continue to pay for PMBs in full as intended. Costs can be kept in check by directing scheme members to use designated service providers (DSP) when seeking treatment for PMB conditions. Most medical schemes have some form of DSP system in place, whereby members make use of the schemes’ first choice healthcare providers (doctors, pharmacists and hospitals) to avoid incurring unnecessary costs.

Unhappiness in certain quarters

The BHF has since issued a press release to express their disappointment at the ruling. “The merits and principles of the matter appear not to have been considered by Judge Pretorius,” they say. Among the reasons for the ruling was that the BHF, an industry body not directly affected by the outcome, lacked locus standi. Is the decision good or bad for medical schemes members? On the face of it there shouldn’t be any change – because medical schemes have been instructed to continue with business as usual.

But the reality is that the CMS victory will probably turn out badly for medical scheme members. The BHF believes the ruling will lead to further uncertainty with regards the pricing of healthcare. They say that further cost increases are inevitable as medical schemes adjust their practices to comply fully with the Act… The load financial burden carried by individual members will have to increase further.

One of the risks is that healthcare service providers will overcharge for work in the PMB area because schemes have no choice but to pay… “We believe that this judgement may negatively affect the sustainability of medical schemes, which have been under severe financial pressure due to the opportunistic and reckless charging by some healthcare providers for PMBs,” observes the BHF. “We are concerned that medical scheme members will be negatively affected as their schemes will be subjected to an open ended liability and may have no choice but to raise contribution premiums.”

Going backwards?

Healthcare prices have been impacted by other regulations. Healthcare pricing guidelines fell by the wayside largely due to competition concerns... The healthcare coding structure fell by the wayside as a result. The BHF concludes: “The current unruly nature of charging for healthcare is undermining the reforms being proposed by government to make healthcare more accessible, equitable and affordable.” A possible solution will be for industry stakeholders to establish a Pricing Negotiating Forum – a step backwards – but necessary to ensure fair reasonable tariffs for provider, medical scheme and medical scheme member.

Editor’s thoughts: It seems as if medical schemes have pushed the boundary when it comes to compensating members for PMB expenses. Members aren’t aware of their rights and certainly don’t take the time to go through the bills and invoices submitted to their medical schemes… And given the shrinking commissions paid to medical schemes brokers it seems unlikely members can count on their intervention. Who should hold medical schemes to account to ensure scheme members receive their legal entitlements? Please add your comment below, or send it to [email protected]

Comments

Added by Humphrey, 17 Nov 2011
Our scheme (a closed one) has indicated that they will only pay a certain % of PMB claims unless their approved panel of suppliers are used. This applies even if the supplier / specialist outside of their network charges less than the amount that would have been charged by their network / approved panel. This to me seems to be unfair. I would have thought a fair way of doing this would be to say that for suppliers / specialists outside of their panel they would pay no more than what has been negotiated through their preferred / approved panel.
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Added by SELF-TAUGHT, 17 Nov 2011
I have had to learn "hard and fast" about PMB's following a life-altering accident suffered by by daughter. I have two observations : The vast majority of medical scheme members are absolutely clueless about PMB's and about their rights as members in general. Based on my experience, neither the service provider nor the medical scheme will necessarily alert the member that costs fall into the PMB category. For example, the neurosurgeon charged in excess of 400pct of "tariff" and the medical aid settled directly into my account leaving me with a huge balance to settle direct with the doctor. Thanks to a Bruce Cameron article I was alerted to the PMB issue and after significant input from my side, the entire account was settled as a PMB. The point is, had I not challenged the initial position, I would have suffered a huge financial loss for an incident that was clearly from the outset always going to be a PMB case! Secondly, on the issue of the danger that service providers can charge what they want for PMB cases in the knowledge that medical schemes must pay in full, I sympathise with the Schemes. Although I acknowledge that some skills are scarce and therefore warrant a premium, surely there is a moral issue? +400pct? Can this really be justified? Such cases should be named and shamed.
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Added by SELF-TAUGHT, 17 Nov 2011
It's all good and well having "designated" or pre-approved suppliers, but in a medical emergency life-and-death situation, what then? In my case detailed in prior comment my child was rushed to a certain private hospital where she was attended to by a neurosurgeon. I had no idea then and have no idea now whether he was "approved". Quite simply, this wouldn't have mattered anyway! In such situations one cannot and shouldn't need to have to worry about such issues. I make this comment on the basis that I choose to pay for a high-end Plan and I expect the best Private medical care to be made available to me.
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Added by JR, 17 Nov 2011
When will people realise that the South African powers that be are out to destroy the medical aid industry by forcing them to charge more and more . This has been going on ,step by step,for 10-20 years. Public keeps on thinking the medical aids are the bad guys - they arent angels but the real bad guys are not them. Think about it - would anybody in his right mind expect a fire insurer to pay out for a house that is already burning - yet medical aids have to accept people who already have Aids, Existing heart problems etc and can only exclude benefits for a limited period - THEY ARE ON A HIDING TO NOTHING. IN MY OPINION i really think the judge should have applied his mind BEFORE this latest desciscion or is that too much to ask. PS .Im one of the people who will benefit UNTIL of course I can no longer afford the medical aid premiums. The judges and the politicians etc will of course always,in all probabilities,be able to afford the premiums - so WHO will end up with top medical care while the rest of us have to live with NHI - and we all know what that ,in South Africa,is likely to mean. Think about it.
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Added by name&shame, 17 Nov 2011
I agree Self-Taught : there should be a forum where we can anonomously publicise that specialists who over charge and also those that charge fairly. It is a way of driving people to look for healthcare service providers that are pricecd fairly. The difference between God and doctors is that God doesnt THINK he is a doctor. Looking forward to many solutions out of these responses to this article.
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