Recent Employee Assistance Professionals Association findings reveal that as many as one-quarter of South African employees will be diagnosed with depression during their employment. However, only between 15 and 25% will seek and receive help. Dr Marion Borcherds, Senior Manager and Head of Well-being at AfroCentric, a Sanlam subsidiary, sheds light on how mental health impacts our daily lives, long-term well-being and productivity.
"The workplace is a microcosm of society, and as such, it plays a pivotal role in shaping our approach to mental health. By fostering open dialogue and implementing supportive strategies, we're not just improving workplace dynamics – we're contributing to a broader societal shift in how we perceive and manage mental health. This evolution is not just beneficial; it's essential for the well-being of our workforce and the productivity of our organisations."
Breaking the silence in the workplace
The post-COVID landscape has contributed to making workplace mental health discussions more commonplace. Dr Borcherds adds, "Employees are becoming more comfortable discussing their mental health issues at work. However, this doesn't mean we've completely eradicated the stigma and ignorance.”
She says realising that mental illness doesn't just affect a select few has opened doors for more vulnerable conversations. However, she believes the journey towards complete acceptance and understanding is ongoing.
Nzwa Shoniwa, Managing Executive at Sanlam Corporate, says “Our latest Sanlam Benchmark Research revealed that 53% of Sanlam Umbrella Fund participating employer respondents believe an integrated health and financial wellness programme improves staff productivity and happiness. In the current climate, assisting employees can help temper high presenteeism and absenteeism, build loyalty, and attract critical talent. It takes a combination of wealth, health, and self-care to set people up for optimal long-term outcomes. Corporate SA has a critical role to play in this.”
Mental health’s impact on mortality and morbidity
One of the most critical aspects of mental health is its profound impact on physical health and longevity. Dr Borcherds highlights a stark reality – "There is strong evidence that people with mental illness have greater physical morbidity and mortality compared to the general population. That’s because these individuals may neglect their physical health, experience negative effects from long-term medication, or engage in unhealthy lifestyles."
This considerable impact creates a need for employers to raise awareness around medical aid, disability, sickness and income protection and other support systems available. These can potentially make a significant difference in coping with the financial implications of a mental disorder.
Available treatments and the role of technology
Dr Borcherds outlines a range of options regarding mental health treatment, "Treatment for mental health conditions and mental illness usually includes medication, therapy, and support groups. Education on the condition is also critical as it helps one to manage and understand the mental health condition."
She says technology is playing an increasingly significant role in mental health support. Employees can access information through wellness apps for support, information, and accessibility. Virtual psychology sessions have also advanced, with established protocols and standards guiding this therapeutic engagement.
Creating a supportive workplace culture
According to Dr Borcherds, addressing mental health in the workplace requires employers to create a supportive and inclusive culture. She says this culture needs to prioritise diversity, inclusion, equity, and belonging. "Creating an inclusive culture will ensure that employees feel safe to access support and benefits on offer concerning mental health."
Measuring the effectiveness of these initiatives is crucial for employers committed to supporting mental health. Dr Borcherds outlines several approaches to gauging the impact of these initiatives:
1. Monitoring the use of clinical services
2. Conducting wellness surveys to understand the organisation's state of well-being
3. Analysing data sets such as disability rates, absenteeism, and medical aid figures and trends
She says these metrics measure current effectiveness and inform future planning and improvements.
Enabling a workplace shift from stigma to solution
Dr Borcherds acknowledges that while the country has made significant progress in addressing mental health in the workplace, challenges remain. "People with mental illness are still marginalised and discriminated against in various ways. Stigma, rooted in a lack of understanding or fear, continues to be a barrier perpetuated by inaccurate media representations.”
However, she says fostering open conversations, providing accessible resources, and creating inclusive environments empowers employers to take crucial steps towards destigmatising mental health issues.
Furthermore, providing access to a financial adviser can make a big difference. “Often, a mental disorder comes with a considerable financial burden. That’s where having access to objective advice can be invaluable.”
Dr Borcherds concludes, “The message is clear for employers – investing in mental health is not just a moral imperative but a business necessity. By creating supportive environments, offering comprehensive resources, and continuously adapting to the changing needs of their workforce, companies can foster healthier, more productive, and more engaged employees.”