ER24 is a preferred service provider in the field of emergency medical services and fund management countrywide. ER24 operates from 59 bases throughout South Africa and provides quality emergency response and pre-hospital care services, supporting both public and private hospitals.
R24 has more than 700 emergency personnel and more than 300 emergency vehicles. We have three Emergency Contact Centres that are available 24/7 and field 50 000 emergency calls per month. Our dedicated fund management team consists of qualified nursing practitioners experienced in Emergency Medical Services (EMS) and trauma, and staff with extensive scheme administration experience. We believe this provides a perfect balance of clinical and administrative expertise to ensure compliance with the rules of our schemes and the optimal management of the EMS risk. We provide customised services, risk mitigation, and case management solutions to various medical schemes, healthcare insurances and other funders in the healthcare industry. We pride ourselves on having the best team possible to provide a unique, quality service to our clients. We also prioritise identifying fraud, waste, and abuse timeously, notifying our clients of potentially high cost and high-risk cases. Tailor-made reports help our clients understand how their scheme is utilised and ensures that they are kept up to date on industry trends, enabling the proactive mitigation of financial loss.
We recognise that our clients have different needs, and we strive to meet these specific requirements. We have designed four specific products with this in mind:
We believe we offer a comprehensive bouquet of services customised to each client’s specific needs. For expert fund management, become an ER24 client today. Visit www.er24.co.za