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A victory of the medical schemes regulator

06 March 2012 | Healthcare | General | Gareth Stokes

A couple of years ago the Council for Medical Schemes (CMS) tackled one of South Africa’s leading diversified financial services groups in an attempt to dissuade it from offering so-called “top up” or “gap” insurance products. In its simplest form “gap” c

Not one to give up easily the Registrar set about tackling the problem from a different angle. Because the Court decision hinged on the definition of “business of a medical scheme” as contained in the Medical Schemes Act, the CMS set about altering this definition. But their plan fell flat when a 2008 draft amendment to the Medical Schemes Act was withdrawn to allow government and the Department of Health (DoH) to focus on the groundwork for National Health Insurance (NHI) instead. There’s a great English idiom that goes: “If at first you don’t succeed – try and try again!” And the CMS certainly deserves praise for its bulldog determination to safeguard the medical schemes environment. Their next “salvo” focused on a provision in the Insurance Laws Amendment Act, 2008, that allows the Minister of Finance to indicate what category of health insurance product may be sold to the public, despite such product constituting the “business of a medical scheme” as defined in the Medical Schemes Act.

Another draft regulation

Thus the latest CMS effort to prevent insurers from stepping into the medical schemes space masquerades as the 2 March 2012 National Treasury release titled: Draft Regulations on the Demarcation between Health Insurance Policies and Medical Schemes. The Regulations are the outcome of a joint process between Treasury, the DoH, the Financial Services Board (FSB) and the CMS. The Association of Savings and Investments South Africa (ASISA) and the South African Insurance Association (SAIA) represented the long and short-term industry respectively. The draft document has been released for public comment which can be forwarded to Dr Reshma Sheoraj, Director: Insurance at the National Treasury before 23 April 2012.

The CMS claims that the draft regulations “seek to find a better balance between medical schemes and health insurance products”. However, they quickly return to their initial argument against certain “gap” and hospital insurance policies. “The Regulation also seeks to address the risk of possible harm caused by health insurance products drawing younger and healthier members away from medical aid schemes to health insurance products,” they said. Journalist Laura du Preez encapsulated these concerns in an article published on iol.co.za, 20 February 2011: “The registrar’s office is of the view that health insurance products undermine medical scheme cover, because they can be offered at cheaper rates, typically to healthier people, who then buy into cheaper medical scheme options. As a result, it costs medical schemes more to provide cover to the sicker members, who remain on more comprehensive options.”

The Regulator expands on this concept in their press release (Press Release 3 of 2012) announcing the Demarcation Regulations. They believe the additional regulation will “strengthen and preserve the social solidarity principle that underpins medical schemes”. Medical schemes rely on the cross subsidization of sicker scheme members by healthier ones to keep costs down. Because insurance companies are not regulated by the Medical Schemes Act they can bypass this solidarity requirement. Health insurance products typically “select” policyholders based on age, income and health status as well as incorporating various exclusion clauses.

How will the regulations affect insurers?

Once the Demarcation Regulation is in force the confusion over the type of health policies that short and long-term insurance companies can sell will be settled, once and for all. And then the difficult administrative task begins – because the country’s insurers will have to bring their “in force” health policies in line with the new regulations, revise existing product offerings to comply and implement strict marketing conditions to boot.

The CMS provides a Frequently Asked Questions document to clarify which products will be allowed to be sold in terms of the Regulations. “To protect the risk pooling achieved through medical schemes, the Regulations provide that a health insurance policy must not be directly linked to the cost of the medical care and must not cause harm to the medical schemes environment,” they write. The idea is to “outlaw” products that offer policy benefits relating to actual medical expenses associated with a health event... A comprehensive table of allowable policies (including benefits and policy conditions) appears in the Government Gazette notice of the proposed amendments.

Short-term “accident and health” policies must be in one of the following seven categories (subject to conditions): Lump sum or income replacement policy benefits payable on a health event, Motor: Third Party Liability, Property: Third Party Liability, HIV and Aids, International Travel Insurance, Domestic Travel Insurance and Emergency Evacuation or Transport. It seems the “gap” covers mentioned in the opening paragraph are doomed! Under the Demarcation Regulation a lump sum or income replacement policy “may not provide policy benefits relating to medical expenses associated with a health event!” Any confusion in this regard is quickly dispelled by the specific criteria for this category of short-term policy: “The policy may not provide benefits that fully or partially indemnify the policyholder against medical expenses”.

Editor’s thoughts: After a lengthy legal battle (beginning 2008) it seems the Council for Medical Schemes (CMS) has finally got the jump on insurers selling so-called “gap” cover policies. If the regulation goes through “as is” then your clients will have to rely on income replacement type policies to cover the expenses their medical schemes fail to pay. There are concerns the change will result in lower income earners being unable to purchase adequate cover. Has the CMS used the Insurance Laws Amendment Act to consolidate their position in the medical schemes space? Add your comment below, or send it to [email protected]

Comments

Added by Just Another Pensioner, 19 Mar 2012
I have already downgraded my Medical Aid cover to the basic hospital cover due to unaffordability and have to find the funds for day-to-day medical expenses. If either I or my disabled husband should need an operation, we are totally dependent on the Gap cover to fund the difference in the Specialist's cost otherwise we would not be able to afford this care. I cannot even consider 'upgrading' to a higher option of Medical Aid, so taking away our small measure of security in the event of an operation being necessary will only add to our already stressful financial situation. To a pensioner whose costs are soaring and income getting less each year, It just seems so petty and malicious that this path is being pursued.
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Added by Jennifer, 12 Mar 2012
i do not believe that taking GAP cover away is going to solve any issues. Our clients cannot afford to pay the contribuitions for medical aids that only reimburse up to a max of 300%. The GAP cover in no way undermines the medical aid and it cannot be sold without an underlying medical aid. Please tell me who is going to pay the difference between the specialist rate and the rate of reimbursement if our clients cannot afford it. Are we going to help put more people into debt review? I think that the CMS should leave the GAP cover in place or start looking at reintroducing a "scale of benefits" that would assist the patients and the medical schemes by capping the rates that specialists can charge.
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Added by jimmy, 12 Mar 2012
This is a travesty for the consumer. The regulators have made previous exemptions for health insurance products that are still in force. These are not supposed to be available to the South African public. They have been issued on the pretext of freedom of choice. yet now, once again the freedom of choice of the South African public is being removed.
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Added by glitter, 07 Mar 2012
we market medical aid and gap cover and in no way does taking the gap cover influence our decision on what plan the client takes, the affordability of the plan and what it covers the client for is the first issue! then only do we discuss the gap cover. clients are complaining about how expensive the medical aids have become, how are we supposed to advise them to upgrade their plans that STILL wont cover the specialist costs!! besides my personal shortfalls/co pmts that i've claimed for (approx R4500), we've had 2 other clients paid out on their gap for in excess of R30k. who has that amount of spare cash lying around as a general rule??
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Added by Barbara, 06 Mar 2012
I cannot see the logic of cancelling 'Gap Cover'. I, for instance, am on a top med. scheme on my medical aid and I have just had a hip replacement and my specialist shortfalls were R43 000, which, if I did not have Gap cover I would have to find this money. Not to mention that there was still a further R15 000 shortfall on the prosthesis which is not covered by Gap Cover so I would have had to find a R58 000 to pay for my operation and my contribution for one person per month for my med aid is R3200p.m. I for one would like to "MARCH" in protest !! I am nearing retirement age and could not afford these types of shortfalls going forward.
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Added by Craig A, 06 Mar 2012
Why are they not looking at the root of the problem? Doctors and hospitals are charging ridiculous amounts and medical aids cant afford to pay up to 500% of their rates! I know a pensioner that got billed R 70,000 because the surgeon was contracted out. Who has this sort of money lying around? The 'gap' polices are essential if you want to cover yourself against a major loss. You would think that the CMS would encourage people to get the full cover, regardless of how they get it. Pehaps they feel that they are losing out on their fees because the gap cover companies are not part of their racketeering scheme. What's next?? Why doesnt the Finance minister make it law that every car on the road must have third party cover? TAXI'S INCLUDED! This is a far more important issue. But is is too hard to implement, because it would upset the majority of the people, who are ANC voters. This country is going downhill. Every law seems to allienate the minority (taxpayers) in favour of the masses. But the masses keep the government in power and they have to keep them happy!
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Added by Humphrey, 06 Mar 2012
Free market with freedom of choice - obviously not as we head further down the communistic road. Over regulation is killing this country. On the one hand we have the competition commission stopping non-competitive activity but on the other we have the removal of competition by actions such as is proposed here?
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Added by Gap Cover Rules, 06 Mar 2012
One would have thought that any option that reduces medical expenses would be embraced by Goverment.... It is also not true that Gap Cover underwrites on the base of age, health etc - my experience is that they charge a flat fee irrespective...Also - to my best knowledge Gap Cover may only be taken if you already belong to a med aid (and there are no real "cheap options" out there any more) If Med Aids were allowed to re-insure problem would be solved to ensure Med Aid can pay for the full cost! Remember the issue about a decade ago about Med Aid re-insuring? Typical Ruling Partu drivel by Party cohorts again...
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Added by Marius, 06 Mar 2012
This is nothing but pressure from the medical aid companies. What people are doing is taking cheaper plans so that the GAP cover can help make up the bulk of the shortfall. The medical aid companies are thus losing out on higher premium income. As it is we are not getting the best deal for our bucks but the administrators wants to roll in the dough.
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Added by Clyde Langley, 06 Mar 2012
I submitted this comment to The witness for publishing FOREWARNED IS FOREARMED. On Friday, 2nd March, Draft Demarcation Regulations were gazetted by National Treasury spelling out what may in future constitute a health and accident policy both in the Long-term and Short-term Insurance Acts. The draft regulations are intended to stop any Gap or Top-up cover, Personal accident Cover, Hospital Cash plans and any insurance that defrays medical expenditure other than AIDS/HIV Programmes and Emergency Evacuation Services. Top-up cover that pays out when you exhaust your medical scheme benefit or annual limits, dental insurance that provides fixed benefits for specific dental procedures, and health policies that provide top-up cover and daily preventative healthcare services could also be outlawed. To have AIDS/HIV as exceptions is discriminatory against the likes of cancer, strokes, heart disease, diabetes and other life threatening ailments. Top-up and Gap insurances were introduced by the insurance industry because of short falls in medical scheme pay outs. These gaps and shortfalls have widened as medical costs have increased where the gap between what doctors charge and what medical aids pay, is continually increasing. The argument by the authorities that these insurances draw funds away from medical schemes are unfounded and is utter nonsense. These policies do not and were never intended to replace medical aid cover – they are not obtainable as free standing benefits. Many medical scheme members who top up their cover with gap cover policies may have to consider upgrading their medical plans after the government indicated yesterday that it wants to ban these policies. Should this proposed legislation be passed, it will mean that people who have added Top-up and Gap cover, which costs on average less than R200 p.m., will, in order to enjoy the same benefits through their medical scheme, have to pay anything from R400 to over R1000 extra per month to go onto a higher costing medical aid option. A further benefit to have Top-up or Gap cover is that their rates seldom change. The widening gap between costs and medical aid pay outs, means that Top-up and Gap cover costs must also increase, and therefore one would expect their rates to increase proportionately, which is not the case. The cost of Top-up and Gap cover I market has remained unchanged for a few years now. A further tragedy to such foolishness, is that many jobs will be lost as thousands of people’s livelihood depends on the Top-up and Gap cover industry. This proposed legislation is thoughtless in the same vain as the costly tollgates in Gauteng. This proposed draconian legislation should be fought with tenacity. Clyde D Langley Medical Aid Broker
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Added by Denise, 06 Mar 2012
And ONCE AGAIN - all the rules that are there to "protect" the client only make their financial position MORE impossible? Almost no-one can afford Full medical aid cover anymore whether then ban gap cover or not? People like Dentists are suffering hugely because no-one has money to care for their teeth anymore? So the medical aids are NOT going to get more money or members, the client's health will suffer, and specialists and dentists/orthodontists etc go out of business? WHO WINS HERE?
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Added by Ayanda, 06 Mar 2012
A very unwise and ill-considered law that will certainly NOT lead to more money going to medical aid schemes. It is far more likely to kill the hospital income and 'gap' products and lead to more people having to go to state hospitals instead of to the private ones they might have afforded, thus placing yet more burden on the state. What a typical government mess! Why has the FSB capitulated AGAIN? Why has ASISA rolled over AGAIN?!
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Added by Nico-Jan, 06 Mar 2012
I cannot see the advantage to medical scheme members to scrap gap products. How can the regulators not allow individuals to insure a risk that they know exist?
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Added by Five, 06 Mar 2012
I fail to see why FA appears so pleased that the GAP plans are closed down ... CMS sucks big time
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Added by E-mazed, 06 Mar 2012
The GAP cover product CANNOT be taken without a registered Medical aid being in place. It actually helps Medical aid schemes in that members can insure against what is not covered by schemes. The Council has OK'd schemes covering less and less, and now wants to punish members who t-r-y and cover teh Gaps..
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Added by SPJ, 06 Mar 2012
The UK operates a number of private medical schemes ((WPA, BUPA, PPP, General & Medical, etc) which cover 100% of claims at 100% privately operated hospitals as well as alongside ( and subsidizing) the National Health Service. However, it is accepted that the UK NHS has been running for 67 years, plus 62% of 62 million (38m) pay into the public health system there, compared to less than 20% of 50 million (10m) in South Africa. What is of paramount importance is the freedom of choice that should be accorded to every citizen, the right to choose to pay for a better a service than the State provides.
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Added by Irene, 06 Mar 2012
Why do the authorities always want to meddle with normal market forces? Medical Schemes only have themselves to blame for the GAP cover coming into being in the first instance and now suddenly they cry foul when faced with competition. They kept on increasing premiums and reducing cover, thereby forcing members to look for alternatives to cater for the uninsured higher risks. The ever increasing lower limit required by GAP insurers was as a result from client pressure where more and more people are looking at only buying 'catastrophe' cover. This in like manner as is often done when people select higher deductibles on their short-term policies to save premium. Consumer pockets are not unlimited and with increases in taxes, services, etc everybody is looking at all possible means to reduce fixed monthly expenditure to be able to survive.
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Added by Clayton , 06 Mar 2012
If these are "DRAFT" Regulations, how can it be deemed a "VICTORY" for the Regulatory, public and industry needs to comment, there will certainly be robust debate and legal challenges. Should the regulations become law, only one party will suffer, the consumer!
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A victory of the medical schemes regulator
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