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SAIA communication: COVID-19 and Business Interruption Insurance

15 May 2020 The South African Insurance Association (SAIA)

The COVID-19 pandemic and the resultant lockdown has created unprecedented socio-economic challenges in the lives of South Africans. The South African Insurance Association (SAIA) supports the actions taken by the State President, Mr Cyril Ramaphosa, and the South African government, to limit the spread of the virus.

SAIA is also very aware of the impact, and potential impact, on individuals, small businesses and the economy at large as a result of the suspension of many economic activities during the restrictive lockdown period.

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QUESTION

Financial behaviour experts suggest that today’s risk modelling methodologies ignore your client’s emotional ability / behavioural capacity. What are your thoughts on spicing up risk profiling tools to make allowance for your client’s financial behaviours

ANSWER

[a] Bring it on; my client’s make too many irrational financial decisions
[b] Existing risk profiling tools are adequate
[c] Risk profiling tools should be based on the model / rational client
[d] The perfect risk profiling tool is science fiction
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