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New Deputy Ombudsman for Long-Term Insurance

29 July 2021 Ombudsman for Long-Term Insurance
Denise Gabriels as Deputy Ombudsman

Denise Gabriels as Deputy Ombudsman

The Ombudsman for Long-term Insurance (OLTI) has announced that their Council appointed Denise Gabriels as Deputy Ombudsman under Ombudsman Judge Ron McLaren, with effect from 1 August 2021.

Gabriels who has spent many years as a customer-centric legal professional in the life insurance and pension funds industries, has worked as an adjudicator at OLTI since April 2018. Prior to that she was employed at Old Mutual as a Senior Legal Adviser and manager.

Gabriels has demonstrated legal and business acumen; and skills in leadership, relationship building, mentoring, communication and decision-making.

She has a BA (Soc Sc), LLB and MBA as well as post-graduate diplomas in Legal Practice and in Financial Planning.

Gabriels will take over as the new Deputy Ombudsman from incumbent Jennifer Preiss who is retiring.

The Office of OLTI congratulates Gabriels on her appointment and is confident that she will excel in her new position.

Quick Polls

QUESTION

South Africa’s Financial Sector Conduct Authority (FSCA) has the power to raise revenues by issuing administrative penalties and fines against non-compliant financial services providers, with this money flowing back to the Treasury… Does this, in your view, create a regulatory / government conflict of interest?

ANSWER

Absolutely, as conflicted as it gets
Maybe, I’m on the fence on this
No, the FSCA can do no wrong
The guilty must pay
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