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The regulatory examination deadline is set in stone

12 April 2012 | Compliance - Regulatory | General | Gareth Stokes

It is not often the Financial Services Board (FSB) and Financial Intermediaries Association (FIA) sing from the same hymn sheet. But where the 30 June 2012 deadline (extended from 31 December 2011) for regulatory exams is concerned they seem to be 100% in

The FIA urged any late starters to register before 8th June 2012, to give the examination bodies 15 working days to prepare, as the actual last day of writing the exam is Friday 28th June 2012. Joe Kotzé, National Manager: Compliance at the FIA said that financial advisers must sit the exam before the June deadline in order [in the event they fail] to participate in the exam rewrite to be held in September 2012. “Those who qualify to rewrite the exam after June must also note that the final date for registering is the 6th of September in order to write on the 28th of September 2012,” he said.

The mystery of regulatory examination statistics

After reading the respective press releases we decided to ask each of the bodies for up to date examination statistics. Surely, we mused, their ‘set in stone’ proclamation centres on actual examination statistics. How many intermediaries have taken the examination – how many of these individuals have passed – and how many still need to sit?? We thought the FSB would have these answers at their finger tips… Instead they fob us off with: “While our statistics show that the majority of FSPs have written the exams, there seem to be some individuals that are under the impression that the deadline will be extended.” When pressed for the latest on how many candidates had passed the RE Level 1 examination FSB client liaison officer, Logan Ramalu offered: “The current figures are still being collated by the exam bodies and the FSB – they will be meeting on Friday, 13 April 2012, and you can expect a response in the next week.”

The FIA referred us back to the FSB… But their best ‘guess’ on the current situation, contained in their 12 April press release, is that about 60 per cent of representatives and 68 per cent of key individuals have successfully passed to date… It seems a tough ask for the remaining 40% (or so) of exam candidates to sit the exam over the next 54 working days.

Get ready for a last minute rush

Licensed FSPs will hopefully have a more accurate picture of their RE compliance. “Individual FSPs will be monitored and the FSB will communicate with them directly to update them on their individual examination status,” said Stefanie Mackenzie, Manager: FAIS Registrations. “It is the responsibility of each FSP to ensure compliance with the examination requirements.”

There are, however, concerns that many individuals have yet to sit the exam. “It is with a degree of concern that the FIA takes note of intermediaries who have so far done little to prepare for and take these exams, despite the fact that the first deadline was the end of 2011,” observed Kotzé. He offered some advice for the thousands who will flood the examination halls over the next few weeks.

Examination advice for late starters

Structured preparation is the only answer for the RE Level 1 and Level 5 exams. The following step-by-step guide should ensure success:

1) Study the regulatory exam preparation guidelines provided by the FSB.

2) Guidelines from page 15 onwards contain all the qualifying criteria from which the exam questions are compiled.

3) Next to each qualifying criterion, there is a reference to the sections in the legislation that are relevant to that specific criterion. Study the text of the legislation.

4) In the exam questions and answers, the text of the legislation often appears as is and it then becomes easy to identify the correct answers.

5) Read through the legislation a few times and note words such as ‘must’ and ‘may’. Focus on time periods in which action must be taken on certain compliance obligations. Learn the definitions of advice, intermediary services, what is not regarded as advice or intermediary services, financial services and financial products.

6) Focus specifically on the following tasks in the qualifying criteria from which the most questions are formulated:

a) Representatives – tasks 1, 2, 3 and 7.

b) Key Individuals – tasks 1, 6, 8, 9, 10, 12 and 13.

7) Use other study material to refresh your memory and for practical examples of regulation.

8) Do some mock exams offered by providers and/or attend a workshop to round off the preparation.

“The FIA believes in professionalism as a solid foundation for the financial services industry and therefore supports the exams and does its best to ensure that its members are fully equipped to effectively complete these exams,” concluded Kotzé.

Editor’s thoughts: Most of the feedback FAnews has received about the regulatory examination has been positive. We have no problem with a ‘set in stone’ examination deadline – but are taken aback by the lack of accurate statistics available on such an important issue. If 40% of candidates have yet to pass the exam there is no real hope of comprehensive compliance by 30 June 2012. We would love to hear your views on how many candidates will be unqualified to offer advice from 1 July 2012. Add your comment below, or send it to gareth@fanews.co.za

Comments

Added by Fit and Proper, 06 Jun 2012
I have just finished writing RE 1 ...KI and Reps. I did several/ trial (mock exams) and passed without studying the notes and material and got between 68% and 80%....I then did about 48 hours studying...took a week off to study and ended up getting 80-100% results well within the time limits set. The questions in the actual exams were full of trickery...I did not understand some of the questions because of negatives and double negatives. I foolishly spent too much time on those questions I was not sure of and did not understand 100% and in the end I started to run out of time and panicked. This is a farce...the questions are so badly worded as to create confusion. The bottom line is where is the integrity, honesty and competence of the FSB. I honestly believe there are hidden agenga's, smoke screens, red-herrings and hypocrisy here. It looks like the hidden intention is to extort additional income for another regulatory govt body to offset costly and inaffective bodies that are inefficient and demand more and more income to run. Having said this I fully support the need to educate ourselves but this must be done clearly and with integrity....to find out how much we know in the course of all our duties.
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Added by Jannie de Beer, 12 Apr 2012
I made the effort of writing the exams. Why should individuals that are bringing the FSB into disrepute by forcing them to keep extending the deadline be accommodated. All I want to know is what is to happen with the clients that no longer have a representative. Is it a plot to enable the providers to pocket commissions that they no longer have to pay out. Or will the clients be redistributed as described in the Act to accredited FSP's.
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Added by Koos, 12 Apr 2012
As per usual, all big stick waving again, but no constructive input on how this all will be implemented, enforced or be supervised in future. I think that we definitely have to cut all brokers and advisors commission as this seems to be the general consensus among government and FSB. Since all us millionaires seem to be earning too much. If that was the case, then why are so many leaving? Why are so many no longer around after 2 years, 1 year, even 6 months? What is the average age of an agent/broker again? If this is the case, and South African savings and personal cover is so dismal, then just wait till when the ageing brokers/agents retire! These figures should point out that there is something seriuously wrong and cutting commission, dreaming up new exams and requirement each year or subjecting us to the humiliation of having to check tickboxes each year like trained monkeys is NOT the answer. Start treating us as the human beings that we are and you might just see a massive about face. Remember that cutting our remuneration in the face of massively escalating costs is the like swimming with concrete boots. Catch a wake up before you drive us all out. We also have to feed our families you sycophants.
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Added by MichaelK, 12 Apr 2012
My guess is that the FSB's obfuscation regarding current statistics stems from the fact that they must by now realise that they have bitten off far more than they can chew. How are they going to handle a situation in which a significant number of FSPs will have either not written or not passed by the close-off date? I stand by my comments that the entire exercise has been a total waste of time, effort and money. If the same determination had been ploughed into insurance education there would have been a direct and immediate benefit to both the consumer and the industry. I wrote and passed the Rep and KI exams nearly a year ago and most of the minutiae and guff that I crammed into my head left shortly afterwards. What did stick? "Be aware, be scared and do your damnedest to comply".
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Added by Thomas, 12 Apr 2012
I have completed all the exams but foresee huge problems.I honestly think that the FSB did not think the implications through.If 30% of advisers ultimately did not write the required exams(in time) this represent many individuals and even to a larger extent the amount of clients that will be affected.How will this situation be handled??. Will the FSB at cut of date simply prohibit the affected persons to do any further business.Every advisers will receive another notification that he is now operating illegally and also the commission paying ins companies must be notified that they cannot pay commission over to these individuals/brokerages.There will be a backlog build up of commissions at insurance companies (lot of admin) and clients whose life savings and live cover which are in process will be where??.At this stage advisers without the completed exams will be running around to divert business to qualified/registered advisers to at least earn something.I personally think that exactly this is the aim of the FSB..sounds a lot like the KGB..They want to ensure that there are a limited amount of registered providers of fin services which would make the controlling aspect a hell of a lot easier..for them in any case.Maybe this is speculation on my side but the implications could be much more complicated then what the FSB envisioned. The idea is good..the rollout//very very bad.
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Added by Brass Banana, 12 Apr 2012
I agree, we all need to get together and invite our clients to a braai, where we can sing campfire songs. Thereafter we can all sit down in solemn silence hold hands and write the RE exams together in the spirit of unity. Have a nice day and don't forget to vote for your favourite Pokemon in the exams. If this sound like garbage, then wait till you actually write this excuse of an exam!
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Added by Chris, 12 Apr 2012
Gareth, your article speaks of "........RE Level 1 (Key individual for category I, II, IIA, III and IV) and/or RE Level 5 (Representatives of Categories I, II, IIA, III and IV excluding representatives for subcategories and 1.19) examinations....". Strictly speaking, this is not the correct designation of the examinations. It should be: "Time is running out for those Financial Services Providers and their representatives who have not yet comppleted Regulatory Examination Level 1 which addresses the legal and regulatory aspects of various aspects of the financial industry and consists of 5 examinations: RE1 (Key individual for Category I, II, IIA, III and IV), RE2 (Key individuals Categories 1.1 and 1.19), RE3 (Key individuals Categories ll and llA), RE4 (Key Individuals Category lll) and RE5 (Representatives). The Level 2 Examinations, which are product and client specific, will only begin later this year"
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Added by Graham, 12 Apr 2012
Why is it so difficult to provide the statistics on the exam outcome? They(FSB) seem to have been very reluctant from the outset. Someone is being very devient!! We are honest with our clients and they appear not to be. Nice one.
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Added by Really concerned, 12 Apr 2012
According to the an e-mail that I have form the Stefanie Mackenzie of the FSB about 136 000 people had to write the Rep exam. If the best guess pass rate at this late stage is 60% then it means that our industry will lose roughly 54 400 people! Surely this must be a threat to the financial services industry itself let alone the impact on all the families and clients or the representatives.
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Added by Manoshe, 12 Apr 2012
Since advisors are pressed against business and exams, may the FSB consider them (advisors) doing this exam bit by bit. For example: Writting exam for F.I.C.A. first, F.A.I.S and later the remaining lot, because a lot of time is spend on preventing lapses and submitting new business. The advisors have no free time, therefore the issue of professionalising the industry is a welcomed guesture, but the advisors are also human beings with a lot of responsibilities to their families in terms of income that they have work around the clock to achieve. I would like to see the FSB not only regulating the financial industry but also capping the huge income by Government employees who are literally doing nothing in their offices. Those who are bend on taking away the advisors' income, who is regulating their income??
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