Like TCF on steroids
14 July 2022
Financial services providers (FSPs) who are stressing out over the impact of the soon-to-be-enacted Conduct of Financial Institutions (COFI) Bill on their businesses can rest easy. According to Danny Joffe, Head of Legal at Hollard Insure, those who have ingrained the Treating Customers Fairly (TCF) principles into their business conduct approach have already done the heavy lifting and should have little to fear. Joffe had been invited to the 2022 South African Underwriting Managers Association (SAUMA) Conference to shed some light on the impact of the pending law and when it was likely to see the light of day.