FAIS Ombud Ruling: Complainant wins against misleading respondents

20 May 2014 | Compliance - Regulatory | FAIS Ombudsman | FIAS Ombudsman

Click here to find attached recent determination.

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Question

What can retirement funds do to improve client-adviser engagement during members’ employment years?

Answer

Advice at onboarding Annual adviser check-ins Meet-an-adviser workshops Offer advice at life-stage events

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