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• Santam rated top short-term insurer by clients for the second consecutive year (SACsi) • One in five short-term policyholders are with Santam • Registering more than 40 000 claims a month, the insurer has paid out more than R30 billion in claims over the past two years. • Ombusdman for Short-term Insurance (OSTI) has consistently rated the insurer a top performer in treating customers fairly.
Santam announced in August 2016 that it had acquired 100% of RMB-SI Investments, a structured insurance business previously owned by Rand Merchant Investment Holdings. The deal received regulatory approval in February and became unconditional last week providing Santam with access to new clients and markets and will enhance the group’s innovation and solutions mind-set.
In a first for the insurance industry the Ethics Institute has recognised the efforts made by short-term insurer, Santam in curbing fraud and misconduct in the workplace. In this respect, the Santam Fraud Line has been awarded a Certificate of Assurance based on international Fraud Line best practice standards.
Against the backdrop of a tough economic landscape and a substantial amount of catastrophic claim events, for example, the heavy rainfalls and flash floods experienced at the end of last year causing damage to cars, buildings and homes, Santam reported solid underwriting results and acceptable growth for the year ended December 2016.
If you had to hazard a guess, when do you reckon the COFI Bill will be signed into law?