The true cost of business interruption
The publication of Santam’s 2020 Annual Financial Statements give the best indication to date of the impact of pandemic-related business interruption (BI) claims on the domestic non-life insurance sector. The country’s largest non-life insurer reported an “acceptable” performance for the year to 31 December 2020 despite trading in difficult economic circumstances. Gross written premium (GWP) from conventional insurance activities was up 5% to R31.1 billion; but the underwriting margin fell to just 2.5% compared to 7.7% in the prior year. This is well outside the group’s profit target of 4% to 8%.