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Old Mutual today issued an operational trading update, ahead of the release of its 2020 Interim Results on 1 September. The Group has underscored the impact of a difficult macro environment and significant market volatility as a result of the ongoing Covid-19 pandemic and lockdown on its H1 Results.
The onset of the Covid-19 pandemic and the overnight requirement to meet customer needs remotely saw Old Mutual fast-forward deployment of a series of enhanced digital services that it had been developing as part of the 175-year-old brand's vision to build a leading African digital platform business.
The evolution of financial advice is centred around targeted solutions where the needs and behaviour of customers take centre stage. For advisers, this presents the opportunity for new ways of doing business that will enable them to improve operational efficiencies and boost their value offering to customers.
Do you think short-term insurance broking will survive the AI plus humanoid robotics age?