Company News & Results / Old Mutual Insure (was Mutual & Federal)

Old Mutual Insure celebrates the customer this International Customer Service Week

Since the United States Congress instituted Customer Service Week as a national event in 1992, Customer Week, celebrated annually on the first week of October, has, today, become a global celebration of the importance of customer service and of the people who serve and support customers every day.

Old Mutual Insure empowers brokers with winning offerings and digital delivery

Old Mutual Insure’s extensive re-fresh of its flagship products and delivery channels empowers brokers and advisers with competitive insurance offerings - including additional cover, limits and extensions not previously offered - delivered and managed through cutting-edge digital interfaces.

Creating a sustainable talent pipeline for the future

Old Mutual Insure introduces cutting-edge innovations to improve customer experience

Old Mutual Insure does not take customer experience lightly – we believe in doing great things! the company is constantly looking for innovative ways to delight its customers. Being the oldest short-term insurer in South Africa, Old Mutual Insure is acutely aware of the importance of attracting new customers and retaining existing ones.