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MiWay celebrated its 8th birthday in February 2016 on the back of its best ever results for the 2015 financial year, with premium growth of 19% and a profit contribution of R219 million to the holding company Santam in its Personal Lines business. An investment of R56 million in two new initiatives – Business Insurance and Direct Brokers – reduced profit for the MiWay group to R163 million.
What can retirement funds do to improve client-adviser engagement during members’ employment years?