Liberty in partnership with The Floow launches groundbreaking telematics proposition in South Africa

29 August 2018 Marty Epstein, Liberty

South African Financial Services giant Liberty has brought an innovative new telematics proposition to market by partnering with global Telematics Service Provider, The Floow.

Their pioneering insure-tech proposition, called Liberty Short-Term Insurance, underwritten by Standard Insurance Limited will offer a range of personal lines insurance products which can be quoted, purchased and serviced entirely online, and includes motor and home insurance.

Liberty Short-Term Insurance will offer South African motorists the opportunity to prove that they are a safe driver by initially passing a ‘driver test’ through the app, measured by a set of robust driver scores, and therefore deserving of a heavily discounted insurance solution.

The Floow’s data science and scoring experience is central to the proposition, which was launched in January aimed at the young professional demographic in South Africa. Customers are able to quickly receive a quote by communicating with the Liberty Short-Term Insurance chatbot which is available via social media messaging channels, as well as the Liberty Short-Term Insurance app and website.

That quote reduces in price if the customer is able to achieve minimum driving scores over 300km, recorded via the smartphone app. Driving scores measure the driver’s distraction on their journeys, as well as how aggressive their driving style is. The driver receives regular feedback from the chatbot during the course of this scoring period to help and encourage them to pass the test. All customer data is encrypted and secured.

Once a driver achieves the target driving scores over 300km, they will not only benefit from a competitively priced premium, but will continue to receive useful feedback and tips via the chatbot, as well as the opportunity to earn Uber vouchers for continued safe driving.

“With Liberty Short-Term Insurance, we’re aiming to revolutionise the short-term insurance market by making it quick, easy and accessible - all enabled by smart technology" says Marty Epstein, Chief Executive for Liberty Short-Term Insurance. "This telematics-based personal lines insurance proposition is the first in a range of products to be launched, and we are delighted with the capability and partnership that The Floow has brought to making this happen.”

“It’s fantastic to be working with an insurance partner with the vision that Liberty has,” commented David James, Chief Operating Officer of The Floow. “Our working partnership with Liberty is excellent and in particular, it’s been great to see the alignment of our Data Science team with Liberty’s Actuarial leads. Together we have developed some completely unique scores, evolving our tried and tested FloowScore KPIs by calibrating them with South African driving conditions and experience. South Africa is a dynamic and growing market and we’re excited to be part of this compelling solution with Liberty.”

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