Europ Assistance: Celebrating thirty years of exceptional care
Europ Assistance South Africa celebrates its thirtieth anniversary in September, and does so as a leader in the assisted services industry. Indeed, their continued commitment to innovation saw them winning the coveted Most Innovative Stand award at the recent Insurance Institute of South Africa (IISA) conference. This is testament to Europ Assistance South Africa’s efforts to move away from conventional services and evolve their offerings into products that remain relevant and current in all areas of their clients’ lives.
The company has, for the past thirty years, offered consumers a ‘World of Care Services’, by providing a wealth of lifestyle services that enable clients to live a life that is simpler, safer, healthier and more convenient. The growing customer need for personalised services is answered by this array of services, which ensures complete peace of mind across a broad range of personal, family and professional requirements.
Europ Assistance SA continues to fine tune the products they offer, while retaining a focus on four key areas: Home and Family, Automotive, Health, Medical and Travel as well as Professional and Outsourcing. Within each of these primary areas, they have fostered collaborative partnerships with various subsidiary brands. Each of these brands is a leader in its own space.
Their most recent product offerings include:
- On the House - The Home Assistance product suite designed to provide solutions to homeowners who encounter inconvenience such as a break-in at their home, burst pipes or just require the service of a reliable and reputable service provider.
- Handyman Assist - The Home Assistance product offering designed to assist with any small household repairs in and around the home.
- Take Me Home - A designated driver service that ensures that you always arrive home safely after a night out with the added convenience of having your vehicle safely driven home for you.
- SnappCab - A reliable cab service facilitated via a mobile app that ensures simple, secure and convenient booking of a cab at preferential rates.
- Accident Manager - A Roadside Assistance product offering that ensures that all aspects of a motor vehicle accident are managed and handled professionally.
- Roadside Advanced - Traditional Roadside Assistance is designed to provide solutions to motor vehicle owners who encounter inconveniences such as a break downs, flat/faulty batteries, etc. However Roadside Advanced takes this a step further by also focusing on the wellbeing of the individual.
- 24Fix Autoglass - 24Fix has a 24-hour incident management contact centre geared to handle all your auto glass requirements. With fitment capabilities country wide ensuring that auto glass repair or replacement is hassle-free.
- 24Fix Solar - 24Fix is all about providing household service solutions and the introduction of a solar service offering is a relevant extension to Europ Assistance SA’s service range. With the purchase of any of their products, they will obtain the Eskom rebate on the client’s behalf and help him or her to finance the balance of the cost.
With innovation and a commitment to the ‘you live, we care’ philosophy at its core, it is clear that Europ Assistance South Africa can look forward to a prosperous future, with many new and exciting product offerings, as they celebrate the milestone of their thirtieth anniversary.
