Auto&General is recognised as a top 3 insurer in the short-term insurance industry
Alex Terblanché
Auto&General Insurance has been recognised once again for exceptional service excellence in the Ask Africa Orange Index® 2025/2026.
The Ask Africa Orange Index® is South Africa's largest service benchmark that measures loyalty and customer satisfaction. What sets it apart is that it goes beyond surface-level metrics, delving into the real experiences and emotions of customers who have had a recent interaction with a brand.
According to Alex Terblanché, CEO of Auto&General: “This recognition is more than a moment of pride - it’s a reflection of the trust our customers and Broker partners place in us, and our ongoing commitment to quality, certainty and being there when it matters most.”
Auto&General’s commitment to service excellence is backed by four-decades of experience and a culture built on care, consistency and commitment.
“This achievement reflects the dedication of our incredible team, whose passion for excellence ensures that every customer and Broker partner feels valued, heard and supported. Most importantly, it reinforces our promise to continue raising the bar, delivering not just great service, but meaningful experiences,” concludes Terblanché.
