Vitality accelerates its efforts to get people moving with exciting new benefits; also announces special Vitality points recognition initiative

30 September 2020 Discovery

Vitality rewarding members for getting healthy by exercising and eating well

Discovery Vitality today announced an exciting series of product enhancements that will further motivate and reward members to get healthy by exercising and eating well.

Key updates include a once-off special Vitality points recognition initiative in response to the impact of lockdown, the expansion of its physical activity offering and new partnership with Nike, the much-awaited reintroduction of travel benefits, and new healthy convenience meal rewards. These are in addition to the enhancements to Discovery Miles, the world’s first shared-value rewards currency, which can now be earned and spent in more ways.

Recognising 2019 Vitality engagement to help members stay motivated

Lockdown imposed constraints on people’s ability to engage in preventive screenings and physical activity as fully as they normally would. To support and motivate its members, Vitality today announced a once-off special Vitality points recognition initiative that would give members credit for screening and physical activity they did in 2019, to top up their 2020 Vitality points where applicable.

Discovery Vitality CEO Dinesh Govender explains: “We understand that the restrictions associated with lockdown have reduced physical activity and have constrained members’ ability to access screening services. Our ability to support our members in pursuit of a healthy lifestyle is more relevant than ever in the context of COVID-19, backed by research showing that engaging in Vitality reduces COVID-19 mortality risk by 37%. It is therefore critical that we have the flexibility in our approach to keep members motivated this year. These updates and new features reflect Vitality’s commitment to continuous innovation to give consumers excellent reasons to get and stay healthy.

A special Vitality points allocation is in place to support those who were unable to participate in healthy behaviours as they would have done this year. It will work as follows:

• Members will be awarded the higher of their 2019 and 2020 Vitality Health Check and Vitality Fitness Assessment Vitality points. If they have not yet completed one of these assessments this year and are not comfortable to complete one before the end of the year, they will be awarded the same Vitality points that they earned last year. Of course, members still have time during the rest of the year to complete these assessments, should their circumstances allow.

Points for additional screenings, such as completing a Pap smear or colonoscopy, and visiting the dentist will be awarded for 2020 if members completed these screenings last year. Points will also be awarded for a 2019 flu vaccination, as it was in short supply this year.

• For physical activity, members will be awarded the higher of the physical activity points earned over the period January to September 2019 or January to September 2020. They can continue earning Vitality points by getting active until the end of 2020 – through a variety of online workouts, virtual events, safely attending their gym, and many more options.

Based on these criteria, the additional Vitality points will be automatically allocated by the end of October 2020 – no action is required from members.

More ways to get active, and a partnership with Nike

In addition to its unrivalled gym benefits at Virgin Active and Planet Fitness, in 2021 Vitality members will be able to earn Vitality points and spend Discovery Miles at over 300 additional physical and digital fitness facilities. This expansion is in response to members expressing interest in a variety of exercise formats, as we well as the growth in digital fitness and home workouts.

To ensure that members are well-equipped for their workouts, Vitality is redesigning its sport gear and fitness devices benefit to provide upfront discounts of up to 75% at the point of sale.

Vitality has also partnered with Nike to make sport a daily habit. The partnership between Vitality and Nike means that in 2021,
Vitality members will unlock Vitality rewards that they can access at Nike Concept Stores.

Vitality members can travel again, with great discounts and additional access benefits

With much anticipation, Vitality’s much-missed travel platform reopens this week for holiday accommodation and car hire bookings. International flight bookings will follow soon thereafter, and we expect and British Airways domestic flight bookings to open in late October. When domestic flight bookings open, Vitality members will be rewarded with upfront discounts of up to 75%, as well as 72 hours’ early access for flight bookings.

Discovery Bank clients will enjoy their maximum discounts on domestic flights until the end of November, based on their product type and Vitality Money status. Together with Priority Lane access at OR Tambo domestic departures for Discovery Bank Black and Purple cardholders, travel will be more rewarding than ever before.

Rewarding members for choosing healthier convenience meals

Vitality is enhancing its nutrition benefits beyond rewards on HealthyFood at Woolworths and Pick n Pay, and HealthyDining options via Uber Eats and at a range of partner restaurants. The programme is adapting to support members in accessing healthy ready-made meals to suit their busy lifestyles. In 2021, HealthyDining rewards will also include 25% back on healthier convenience frozen meals and meal kits from Frozen for You, UCOOK, We Are Food and Daily Dish.

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