South African insurer launches first-ever Global Practice

The success of Alexander Forbes’ African network in helping clients manage risk in Africa highlighted the need for a Global Practice within Alexander Forbes Risk Services division.

Michael Duncan (pictured), newly appointed Executive Leader Global Practice at Alexander Forbes Risk Services, says, “The idea of a Global Practice developed out of the experience we gained assisting South African companies move into Africa and further afield.”

When a client has investments in several countries, it makes sense for them to deal with a single point of contact here in South Africa who understands their perhaps very different activities and risksacross all their African or overseas businesses.

Being able to provide detailed risk advice directly to the head offices of South African clients with businesses outside South Africa concerning their businesses in foreign markets is a unique capability.

With risk management consulting and insurance broking becoming increasingly specialised fields, practitioners need specialist knowledge not only of a client’s business but of the whole industry in which the client operates – and across all the markets that the client operates in.

Business aside, a detailed knowledge of local insurance regulations (as well asa good relationship with local regulators) ineach of these countries is also essential.

As such, says Duncan, “It is our view that a single Account Executive, based in South Africa, should be responsible for co-ordinatinga clients insurance portfolio throughout all the businesses and countries in which the client operates.”

The Account Executive will have a thorough knowledge of the client’s risk management philosophy and how this supports the client’s business goals across all their operations. As such he or she will be ideally placed to co-ordinate the client’s insurance programme globally.

Ensuring consistency of cover in Africa, ironically, involves structuring insurance coversdifferently in each market due totheirvery unique legislative environments.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

With risk management consulting and insurance broking becoming increasingly specialised fields, practitioners need specialist knowledge not only of a client’s business but of the whole industry in which the client operates – and across all the markets that the client operates in.

Business aside, a detailed knowledge of local insurance regulations (as well asa good relationship with local regulators) ineach of these countries is also essential.

As such, says Duncan, “It is our view that a single Account Executive, based in South Africa, should be responsible for co-ordinatinga clients insurance portfolio throughout all the businesses and countries in which the client operates.”

The Account Executive will have a thorough knowledge of the client’s risk management philosophy and how this supports the client’s business goals across all their operations. As such he or she will be ideally placed to co-ordinate the client’s insurance programme globally.

Ensuring consistency of cover in Africa, ironically, involves structuring insurance coversdifferently in each market due totheirvery unique legislative environments.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

Being able to provide detailed risk advice directly to the head offices of South African clients with businesses outside South Africa concerning their businesses in foreign markets is a unique capability.

With risk management consulting and insurance broking becoming increasingly specialised fields, practitioners need specialist knowledge not only of a client’s business but of the whole industry in which the client operates – and across all the markets that the client operates in.

Business aside, a detailed knowledge of local insurance regulations (as well asa good relationship with local regulators) ineach of these countries is also essential.

As such, says Duncan, “It is our view that a single Account Executive, based in South Africa, should be responsible for co-ordinatinga clients insurance portfolio throughout all the businesses and countries in which the client operates.”

The Account Executive will have a thorough knowledge of the client’s risk management philosophy and how this supports the client’s business goals across all their operations. As such he or she will be ideally placed to co-ordinate the client’s insurance programme globally.

Ensuring consistency of cover in Africa, ironically, involves structuring insurance coversdifferently in each market due totheirvery unique legislative environments.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

With risk management consulting and insurance broking becoming increasingly specialised fields, practitioners need specialist knowledge not only of a client’s business but of the whole industry in which the client operates – and across all the markets that the client operates in.

Business aside, a detailed knowledge of local insurance regulations (as well asa good relationship with local regulators) ineach of these countries is also essential.

As such, says Duncan, “It is our view that a single Account Executive, based in South Africa, should be responsible for co-ordinatinga clients insurance portfolio throughout all the businesses and countries in which the client operates.”

The Account Executive will have a thorough knowledge of the client’s risk management philosophy and how this supports the client’s business goals across all their operations. As such he or she will be ideally placed to co-ordinate the client’s insurance programme globally.

Ensuring consistency of cover in Africa, ironically, involves structuring insurance coversdifferently in each market due totheirvery unique legislative environments.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

When a client has investments in several countries, it makes sense for them to deal with a single point of contact here in South Africa who understands their perhaps very different activities and risksacross all their African or overseas businesses.

Being able to provide detailed risk advice directly to the head offices of South African clients with businesses outside South Africa concerning their businesses in foreign markets is a unique capability.

With risk management consulting and insurance broking becoming increasingly specialised fields, practitioners need specialist knowledge not only of a client’s business but of the whole industry in which the client operates – and across all the markets that the client operates in.

Business aside, a detailed knowledge of local insurance regulations (as well asa good relationship with local regulators) ineach of these countries is also essential.

As such, says Duncan, “It is our view that a single Account Executive, based in South Africa, should be responsible for co-ordinatinga clients insurance portfolio throughout all the businesses and countries in which the client operates.”

The Account Executive will have a thorough knowledge of the client’s risk management philosophy and how this supports the client’s business goals across all their operations. As such he or she will be ideally placed to co-ordinate the client’s insurance programme globally.

Ensuring consistency of cover in Africa, ironically, involves structuring insurance coversdifferently in each market due totheirvery unique legislative environments.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

With risk management consulting and insurance broking becoming increasingly specialised fields, practitioners need specialist knowledge not only of a client’s business but of the whole industry in which the client operates – and across all the markets that the client operates in.

Business aside, a detailed knowledge of local insurance regulations (as well asa good relationship with local regulators) ineach of these countries is also essential.

As such, says Duncan, “It is our view that a single Account Executive, based in South Africa, should be responsible for co-ordinatinga clients insurance portfolio throughout all the businesses and countries in which the client operates.”

The Account Executive will have a thorough knowledge of the client’s risk management philosophy and how this supports the client’s business goals across all their operations. As such he or she will be ideally placed to co-ordinate the client’s insurance programme globally.

Ensuring consistency of cover in Africa, ironically, involves structuring insurance coversdifferently in each market due totheirvery unique legislative environments.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

Being able to provide detailed risk advice directly to the head offices of South African clients with businesses outside South Africa concerning their businesses in foreign markets is a unique capability.

With risk management consulting and insurance broking becoming increasingly specialised fields, practitioners need specialist knowledge not only of a client’s business but of the whole industry in which the client operates – and across all the markets that the client operates in.

Business aside, a detailed knowledge of local insurance regulations (as well asa good relationship with local regulators) ineach of these countries is also essential.

As such, says Duncan, “It is our view that a single Account Executive, based in South Africa, should be responsible for co-ordinatinga clients insurance portfolio throughout all the businesses and countries in which the client operates.”

The Account Executive will have a thorough knowledge of the client’s risk management philosophy and how this supports the client’s business goals across all their operations. As such he or she will be ideally placed to co-ordinate the client’s insurance programme globally.

Ensuring consistency of cover in Africa, ironically, involves structuring insurance coversdifferently in each market due totheirvery unique legislative environments.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

With risk management consulting and insurance broking becoming increasingly specialised fields, practitioners need specialist knowledge not only of a client’s business but of the whole industry in which the client operates – and across all the markets that the client operates in.

Business aside, a detailed knowledge of local insurance regulations (as well asa good relationship with local regulators) ineach of these countries is also essential.

As such, says Duncan, “It is our view that a single Account Executive, based in South Africa, should be responsible for co-ordinatinga clients insurance portfolio throughout all the businesses and countries in which the client operates.”

The Account Executive will have a thorough knowledge of the client’s risk management philosophy and how this supports the client’s business goals across all their operations. As such he or she will be ideally placed to co-ordinate the client’s insurance programme globally.

Ensuring consistency of cover in Africa, ironically, involves structuring insurance coversdifferently in each market due totheirvery unique legislative environments.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

Michael Duncan (pictured), newly appointed Executive Leader Global Practice at Alexander Forbes Risk Services, says, “The idea of a Global Practice developed out of the experience we gained assisting South African companies move into Africa and further afield.”

When a client has investments in several countries, it makes sense for them to deal with a single point of contact here in South Africa who understands their perhaps very different activities and risksacross all their African or overseas businesses.

Being able to provide detailed risk advice directly to the head offices of South African clients with businesses outside South Africa concerning their businesses in foreign markets is a unique capability.

With risk management consulting and insurance broking becoming increasingly specialised fields, practitioners need specialist knowledge not only of a client’s business but of the whole industry in which the client operates – and across all the markets that the client operates in.

Business aside, a detailed knowledge of local insurance regulations (as well asa good relationship with local regulators) ineach of these countries is also essential.

As such, says Duncan, “It is our view that a single Account Executive, based in South Africa, should be responsible for co-ordinatinga clients insurance portfolio throughout all the businesses and countries in which the client operates.”

The Account Executive will have a thorough knowledge of the client’s risk management philosophy and how this supports the client’s business goals across all their operations. As such he or she will be ideally placed to co-ordinate the client’s insurance programme globally.

Ensuring consistency of cover in Africa, ironically, involves structuring insurance coversdifferently in each market due totheirvery unique legislative environments.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

With risk management consulting and insurance broking becoming increasingly specialised fields, practitioners need specialist knowledge not only of a client’s business but of the whole industry in which the client operates – and across all the markets that the client operates in.

Business aside, a detailed knowledge of local insurance regulations (as well asa good relationship with local regulators) ineach of these countries is also essential.

As such, says Duncan, “It is our view that a single Account Executive, based in South Africa, should be responsible for co-ordinatinga clients insurance portfolio throughout all the businesses and countries in which the client operates.”

The Account Executive will have a thorough knowledge of the client’s risk management philosophy and how this supports the client’s business goals across all their operations. As such he or she will be ideally placed to co-ordinate the client’s insurance programme globally.

Ensuring consistency of cover in Africa, ironically, involves structuring insurance coversdifferently in each market due totheirvery unique legislative environments.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

Being able to provide detailed risk advice directly to the head offices of South African clients with businesses outside South Africa concerning their businesses in foreign markets is a unique capability.

With risk management consulting and insurance broking becoming increasingly specialised fields, practitioners need specialist knowledge not only of a client’s business but of the whole industry in which the client operates – and across all the markets that the client operates in.

Business aside, a detailed knowledge of local insurance regulations (as well asa good relationship with local regulators) ineach of these countries is also essential.

As such, says Duncan, “It is our view that a single Account Executive, based in South Africa, should be responsible for co-ordinatinga clients insurance portfolio throughout all the businesses and countries in which the client operates.”

The Account Executive will have a thorough knowledge of the client’s risk management philosophy and how this supports the client’s business goals across all their operations. As such he or she will be ideally placed to co-ordinate the client’s insurance programme globally.

Ensuring consistency of cover in Africa, ironically, involves structuring insurance coversdifferently in each market due totheirvery unique legislative environments.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

With risk management consulting and insurance broking becoming increasingly specialised fields, practitioners need specialist knowledge not only of a client’s business but of the whole industry in which the client operates – and across all the markets that the client operates in.

Business aside, a detailed knowledge of local insurance regulations (as well asa good relationship with local regulators) ineach of these countries is also essential.

As such, says Duncan, “It is our view that a single Account Executive, based in South Africa, should be responsible for co-ordinatinga clients insurance portfolio throughout all the businesses and countries in which the client operates.”

The Account Executive will have a thorough knowledge of the client’s risk management philosophy and how this supports the client’s business goals across all their operations. As such he or she will be ideally placed to co-ordinate the client’s insurance programme globally.

Ensuring consistency of cover in Africa, ironically, involves structuring insurance coversdifferently in each market due totheirvery unique legislative environments.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

When a client has investments in several countries, it makes sense for them to deal with a single point of contact here in South Africa who understands their perhaps very different activities and risksacross all their African or overseas businesses.

Being able to provide detailed risk advice directly to the head offices of South African clients with businesses outside South Africa concerning their businesses in foreign markets is a unique capability.

With risk management consulting and insurance broking becoming increasingly specialised fields, practitioners need specialist knowledge not only of a client’s business but of the whole industry in which the client operates – and across all the markets that the client operates in.

Business aside, a detailed knowledge of local insurance regulations (as well asa good relationship with local regulators) ineach of these countries is also essential.

As such, says Duncan, “It is our view that a single Account Executive, based in South Africa, should be responsible for co-ordinatinga clients insurance portfolio throughout all the businesses and countries in which the client operates.”

The Account Executive will have a thorough knowledge of the client’s risk management philosophy and how this supports the client’s business goals across all their operations. As such he or she will be ideally placed to co-ordinate the client’s insurance programme globally.

Ensuring consistency of cover in Africa, ironically, involves structuring insurance coversdifferently in each market due totheirvery unique legislative environments.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

With risk management consulting and insurance broking becoming increasingly specialised fields, practitioners need specialist knowledge not only of a client’s business but of the whole industry in which the client operates – and across all the markets that the client operates in.

Business aside, a detailed knowledge of local insurance regulations (as well asa good relationship with local regulators) ineach of these countries is also essential.

As such, says Duncan, “It is our view that a single Account Executive, based in South Africa, should be responsible for co-ordinatinga clients insurance portfolio throughout all the businesses and countries in which the client operates.”

The Account Executive will have a thorough knowledge of the client’s risk management philosophy and how this supports the client’s business goals across all their operations. As such he or she will be ideally placed to co-ordinate the client’s insurance programme globally.

Ensuring consistency of cover in Africa, ironically, involves structuring insurance coversdifferently in each market due totheirvery unique legislative environments.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

Being able to provide detailed risk advice directly to the head offices of South African clients with businesses outside South Africa concerning their businesses in foreign markets is a unique capability.

With risk management consulting and insurance broking becoming increasingly specialised fields, practitioners need specialist knowledge not only of a client’s business but of the whole industry in which the client operates – and across all the markets that the client operates in.

Business aside, a detailed knowledge of local insurance regulations (as well asa good relationship with local regulators) ineach of these countries is also essential.

As such, says Duncan, “It is our view that a single Account Executive, based in South Africa, should be responsible for co-ordinatinga clients insurance portfolio throughout all the businesses and countries in which the client operates.”

The Account Executive will have a thorough knowledge of the client’s risk management philosophy and how this supports the client’s business goals across all their operations. As such he or she will be ideally placed to co-ordinate the client’s insurance programme globally.

Ensuring consistency of cover in Africa, ironically, involves structuring insurance coversdifferently in each market due totheirvery unique legislative environments.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

With risk management consulting and insurance broking becoming increasingly specialised fields, practitioners need specialist knowledge not only of a client’s business but of the whole industry in which the client operates – and across all the markets that the client operates in.

Business aside, a detailed knowledge of local insurance regulations (as well asa good relationship with local regulators) ineach of these countries is also essential.

As such, says Duncan, “It is our view that a single Account Executive, based in South Africa, should be responsible for co-ordinatinga clients insurance portfolio throughout all the businesses and countries in which the client operates.”

The Account Executive will have a thorough knowledge of the client’s risk management philosophy and how this supports the client’s business goals across all their operations. As such he or she will be ideally placed to co-ordinate the client’s insurance programme globally.

Ensuring consistency of cover in Africa, ironically, involves structuring insurance coversdifferently in each market due totheirvery unique legislative environments.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

As such the Account Executive will also be responsible for alerting clients to gaps in cover in the different countries while recommending appropriate country-specific solutions.

In Duncan’s experience, getting this right generally involves:

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.

• Establishing with clients how often each major location should be visited to ensure a thorough understanding of what is happening on the ground in each country. This ensures that correct cover is in place and areas of concern, such as cover limitations, are flagged to the client’s head office.
• Liaising with local management to ensure that local brokers and insurance companies are reputable, financially sound and technically proficient - and that they are providing an acceptable level of service.
• Being made aware of any large or contentious claims, risk control issues and insurance market trends and developments.
• Keeping abreast of any legislative changes which could affect a client’s insurance programme in the different markets.

"Having an Account Executive based in South Africa who is able to manage a client’s insurance programme across all its operations regardless of where they are prevents the ‘surprises’ that characterise the experience of many South African businesses operating globally", concludes Duncan.