Category Banking

Absa warns against new card skimming at ATMs

24 May 2006 Deon Oosthuizen

Absa has warned ATM users against a new variation of card skimming at ATMs.

In the new modus operandi with hand held card skimming devices the customer will approach the ATM and insert the card and PIN (Personal Identification Number)

Two or three criminals will approach the customer and cancel the transaction.

While two criminals keep the customer busy the other criminal takes the card and swipes it through the hand held skimming device.

The criminals then insert the card back into the ATM card reader slot OR give the card back to the client and walk away. The criminals can also make the customer move to another ATM to process the transaction.

Says Venete Klein, Absa Group Executive Director: Retail Delivery: The customers are not aware of the fact that the card is removed from the ATM while the commotion is going on.

The customer is still able to proceed with the transaction /or is possession of card and funds withdrawn, but the fraudulent transactions with a duplicate card start either the same afternoon/evening or the next day.

Klein says this is the same modus operandi as card swapping except that the customer gets his original card back and therefore does not stop the card or change the PIN.

The fraud is only discovered when the customer tries to draw money again and there are insufficient funds available, she says.

When affected by this scam customers should immediately change their PIN on the ATM - then it is not necessary to stop the card. Should the customer not have the original card anymore the customer should immediately phone the Absa stop card number at 0800 11 11 55 to stop the card.

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