The RDR White Paper has just been released. Does it provide enough clarity for the industry?

Yes (12.7%)

No (87.3%)

A broker has informed us that he will not give client personal information (contact no’s & e-mail addresses etc) to an insurer in fear of undermining the broker/client relationship. Is this a legitimate fear?

Yes (26.75%)

No (73.25%)

The SA motor industry has largely moved from a repair based to a replacement based industry. If a part or panel is damaged on the car, it will most likely be replaced before it is repaired.

Agree (100%)

Disagree (0%)

Forced preservation is being met by resistance from trade unions. Can government flex it's muscles against these entities?

Yes (46.03%)

No (53.97%)

Is the financial luring of intermediaries extensive in the industry?

Yes - the FSB does not know the true extent of the problem (83.93%)

No - this is just a storm in a teacup (16.07%)

We operate in an industry where technology is critical to everything we do. APPS is the new buzzword and most companies have some type of APP. Do you believe that APPS is the way to go?

Yes, APPS makes our lives easier (41.18%)

No, clients do not really use the APPS (2.94%)

Not sure that it is making any difference for us or our clients (17.65%)

I have not seen a useful APP in the insurance space thus far (20.59%)

Not now, but maybe in the next few years (17.65%)

Do you believe that the FAIS Ombud's confidence level in the industries record keeping is justified?

Yes (70%)

No (30%)

How important is the need for cyber-liability cover in modern society?

a) Cyber-crime will outpace any other crime over the next 10 years (66.67%)

b) There are more important insurable risks than cyber risk (0%)

c) Developing a cyber risk product is difficult as we are not aware of all the aspects that need to be covered (33.33%)

Will you be entering The Insurance Apprentice competition or will you be nominating a suitable candidate from your company?

Yes (39.58%)

No (43.75%)

Maybe (16.67%)

Did your clients receive a speedy and efficient service from insurers following the destructive hail claims? Were the insurers able to cope?

Yes (25%)

No (60%)

Still have outstanding issues (15%)