In its current format, what will the future of medical schemes be in an industry run by the NHI?

I just can’t see it (NHI) happening (20%)

There is a real risk of our already fragile healthcare system being placed under even further pressure leading to a total collapse (56.5%)

Medical schemes will struggle to remain in existence if NHI does happen; there isn’t enough money in the system (23.5%)

Do you believe the FIA awards help product providers to understand the service expectations of the intermediary?

Yes (62.79%)

No (23.26%)

Maybe (13.95%)

What could the claims arena possibly look like in 2030?

We could see a change in cancer and cardiovascular disease as new conditions emerge (17.39%)

We could see a change in cancer and cardiovascular disease as individuals participate in active and healthy lifestyles (21.74%)

Musculoskeletal, nervous system conditions, psychiatric or mental conditions will take the lead (60.87%)

What more can financial planners do to make retirement for clients a reality?

The value of the service or product a client receives will determine if they ultimately will achieve their goals or not (3.13%)

Most South Africans are simply not contributing enough towards their retirement savings (25%)

Ensure that investments are well diversified to achieve long-term goals to soften the blow of short-term fluctuations (71.88%)

Most of the changes that companies are currently facing are driven by?

Technology and social media (61.25%)

The economic and political climates (30%)

Changing consumer demands (8.75%)

Do you think that the Singapore Central Provident Fund Model can be implemented in South Africa?

Yes, absolutely, what are we waiting for? (25.81%)

No, we have completely different challenges that we need to address (23.66%)

Why can we design our own model based on our own unique challenges (33.33%)

Forced preservation, in any form, will never work in South Africa (17.2%)

The Financial Sector Conduct Authority (FSCA) released a notice extending the CPD cycle for 2018 until 31 July 2019. What is your opinion on this?

I am relieved as it means that I have more time to catch up on those CPD hours and activities (26.13%)

Why should individuals be given more time when they had 12 months to comply (35.14%)

Instead of waiting for the last minute, I proactively implemented the necessary actions timeously and effectively (27.48%)

The regulator’s actions are questionable (11.26%)

84% of respondents to a recent industry survey agree that there will be a shift from product-focused innovation to business model innovation in insurance within the next five years. Is this a realistic time frame?

Yes, there needs to be a quick turnaround time when it comes to this. (78.46%)

No, more time is needed. (21.54%)

What has your experience of getting your CDP hours during this cycle been?

It was fairly easy. Platforms such as the FAnews helps the industry to comply with this necessary requirement. We need to professionalise the industry (72.52%)

It has been tough. Not sure why this was really neccessary... (5.41%)

I am still battling to get all my hours... not sure where to find time to do it (22.07%)

87% of respondents to a recent industry survey believe that shifting value-added services to the core of their business proposition would give insurers a much better chance of establishing platforms that would draw clients to their company. Do you agree?

Yes, the industry is increasingly becoming about risk management. (75.68%)

No, there should still be a strong focus on how insurers price their risk (premium calculation) over risk management. (24.32%)