How ready are you for the 1 July 2021 deadline for full compliance with the Protection of Personal Information (POPI) Act?

We are 90% of the way there; just putting the final touches to our POPI plan. (41.67%)

We are more than halfway there; we will not struggle to make the deadline. (13.89%)

We are still figuring out what is required from us for POPI compliance (30.56%)

Remind me, what is POPI again? (13.89%)

How can medical schemes demonstrate value in a post-pandemic economy?

Focused yet simple communication is crucial to demonstrate the cover's value (25%)

It is critical for medical schemes to focus on the customer experience and satisfaction (18.75%)

It is vital to get benefit communications and customer experience on point (56.25%)

Which of the following factors will make the biggest difference to the profitability of a short-term insurance brokerage over the next five years?

Implementing tech-backed distribution platforms (25.86%)

Diversifying into specialist risk management & risk advisory services (27.59%)

Renewing focus on the broker-client relationships (46.55%)

Regulatory relief, payment holidays… are you happy with the level of support offered by the FSCA and PA through the COVID-19 pandemic?

Yes (66.67%)

No (0%)

I believe more could have been done (33.33%)

Is the commission procurement rule introduced via clause 5.14 of the Amended Financial Services Sector Code (AFSSC) an important piece of the transformation puzzle?

The clause’s implementation coincides with an increase in the minimum spend targets, which further complicates matters (11.11%)

Many FSPs still view the AFSSC as a matter of choice and consequence rather than compliance (29.63%)

Transformation represents a great opportunity for growth and penetration by brokers (18.52%)

Brokers are unlikely to find their commission business yanked away from them by insurers looking to influence procurement scorecards (40.74%)

The intention with lockdown was to delay or flatten the Covid-19 infection curve and give both the private and public healthcare sectors time to prepare for the inevitable onslaught. Did the strategy work?

No, the true numbers are not reflected. Almost a quarter of South Africans may already have been infected with Covid-19 (38.14%)

It’s too soon to tell. We will likely get a second wave with stringent lockdown regulations in place again (32.2%)

Yes, South Africa bought enough time to make a significant difference. We saved lives and have passed our peak. The worst is over (29.66%)

The debate around prescribed assets seems more intense whenever government runs into debt troubles. The question is whether you, as a financial adviser, would be comfortable with prescribed assets for your clients?

Yes (23.73%)

No (76.27%)

Many legacy RAs allow an insurer to take up to 30% of the accumulated capital upon early exit. “This is just one of countless examples of shocking product design that is 100% engineered by insurers to extract punitive fees from clients...".

Agree (79.09%)

Disagree (20.91%)

Business Interruption COVID-19 relief payments: What are your thoughts about the latest initiative by insurers to make ‘no strings attached’ relief payments to their worst-affected qualifying policyholders?

Agree, some form of payment should be made (79.73%)

Disagree, insurers should wait for the outcome of the Santam court case (20.27%)

Can we really afford to ring-fence this cash for retirement when we have real 'life and death' money issues in the present? Should retirement fund assets be more accessible to members?

Yes (60.93%)

No (39.07%)