The FSCA has said that the intrusive nature of regulation actually benefits insurers and intermediaries. Is this the reality on the ground?

Yes, intrusive regulation has helped us see how we can work towards better customer service (50%)

No, intrusive regulation comes at a cost and a major headache (50%)

The financial planning industry is at tipping point because:

South Africans need help and financial advice is needed much more than ever (56.25%)

We are seeing a different demographic and things need to change (17.19%)

We need to change the message and the value add (10.94%)

We need to address the client base of the future (15.63%)

FMI #Reality Check Survey: People think that life cover is death cover and many people have an incorrect mix when it comes to life vs disability cover. Do you agree with the findings of the survey?

Yes (69.23%)

No (30.77%)

The Competition Commission is proposing tough measures on motor insurers when it comes to autobody repairs. Will this be detrimental for the industry?

Yes. The Competition Commissions proposals are unrealistic and will spell the end of specialist automotive repair workshops (32.35%)

No. An equal playing field is not a bad thing (67.65%)

Tokio Marine will acquire a 22,5% stake in Hollard South Africa and Hollard International for approximately R5 billion. Do you see this as good news for the insurance industry?

Yes (86.67%)

No (13.33%)

Economists say the latest gross domestic product (GDP) figures were not expected, with many predicting positive growth. Did you expect this?

Yes, I saw this coming (58.33%)

No, I remained optimistic (41.67%)

Millennials make up 30% of the South African job market; these are your clients and future clients. Do you engage with them?

No, not my target audience (15%)

Yes, the same as all my other clients (38.33%)

Yes, via social media (20%)

Some engagement but by far the most difficult generation to engage with (26.67%)

Do you believe crime in SA could be minimised as a result of collaborative efforts or does something else need to happen in order for us to really see the change?

Yes (36.29%)

No (5.65%)

Government needs to step up (58.06%)

The FPI has made the industry news headlines for the wrong reasons. Do you believe this will have any effect on the credibility of the CFP designation?

Yes (65.52%)

No, not really (5.17%)

I am not sure… time will tell (29.31%)

The FIA Award Winners were announced. There were some surprises, especially in the short term categories. So tell us why the smaller guy took two awards away from the big insurers?

Personal service and no read tape is critical and that’s what we get with the smaller company (53.97%)

It’s someone that truly understands our business (9.52%)

I have no idea, maybe they asked the wrong people (14.29%)

Some big players are currently making a few unpopular decisions affecting brokers negatively (22.22%)