https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/complaints-are-on-the-rise-as-policyholders-battle-exclusions-and-delays/39697 2024-07-10 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/non-compliance-with-a-policy-requirement/37759 2023-08-28 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/handling-insurance-claims-when-a-natural-disaster-strikes/37687 2023-08-16 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/late-complaint-to-osti/36872 2023-04-25 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/on-a-balance-of-probabilities/35911 2022-11-16 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/proper-maintenance-of-assets-critical-for-good-insurance-claims-experience/35676 2022-10-13 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/error-due-to-insurer-s-own-negligent-conduct/34965 2022-07-12 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/osti-claws-back-r197-million-for-consumers/34655 2022-06-02 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/a-material-fact-that-needed-to-be-disclosed/34418 2022-05-05 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/onus-to-substantiate-rejection-of-a-claim/33578 2021-12-14 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/maintaining-a-vehicle-can-save-a-claim-from-being-rejected/33375 2021-11-16 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/should-this-have-been-stated-in-the-policy/33262 2021-11-03 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/maintaining-a-vehicle-can-save-a-claim-from-being-rejected/33259 2021-11-02 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/the-onus-of-proving-recklessness/32608 2021-08-12 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/the-insured-must-provide-true-and-complete-information-about-the-loss-when-claiming/32186 2021-06-21 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/work-of-insurance-ombud-s-offices-continued-despite-covid-19-disruption-complainants-compensated-r300-million/31918 2021-05-18 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/inform-your-insurer-of-any-changes-concerning-the-use-of-insured-property/31748 2021-04-28 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/a-fraudulent-claim/30968 2021-01-18 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/be-upfront-and-be-responsible/30654 2020-11-11 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/the-burden-of-proof/30584 2020-11-02 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/non-compliance-to-insurers-minimum-requirements/30167 2020-09-10 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/saving-is-essential-so-is-insurance/29721 2020-07-24 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/ombudsman-weighs-in-on-landslip-leaky-water-pipes-and-subsidence/29635 2020-07-16 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/business-interruption-complaints-and-the-role-of-the-ombudsman-for-short-term-insurance/29248 2020-06-03 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/vital-role-for-the-short-term-insurance-ombud-in-post-covid-world/29208 2020-05-28 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/is-it-time-to-reassess-your-cover/29009 2020-05-11 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/claims-procedures-and-time-limitations/28977 2020-05-06 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/non-compliance-by-insureds/28901 2020-04-28 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/motorist-pays-hefty-price-for-high-speed-and-modifications/28533 2020-03-16 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/misrepresentation-how-blurred-is-the-line/27806 2019-10-30 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/alleged-by-one-and-denied-by-the-other/27707 2019-10-16 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/justified-in-the-reliance-of-definitions/27096 2019-07-10 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/increased-claims-are-a-sign-of-the-times/26887 2019-06-04 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/insurance-ombud-streamlines-complaints-mechanism/26754 2019-05-21 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/misrepresentation-and-non-disclosure-make-headlines/26566 2019-04-16 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/all-you-need-to-know-about-excesses/26263 2019-02-26 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/cover-up-underinsurance-might-leave-you-exposed/25825 2018-11-16 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/a-fresh-look-for-osti/25153 2018-08-08 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/osti-beware-of-low-insurance-premiums-normally-accompanied-by-high-excesses-and-limited-cover/24987 2018-07-18 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/osti-low-overturn-rate-does-not-necessarily-mean-insurer-excellence/24221 2018-04-19 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/be-entirely-truthful-give-all-the-facts-when-taking-out-a-policy-or-reporting-a-claim/24184 2018-04-13 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/wording-of-exclusion-more-than-one-interpretation/22840 2017-08-29 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/ost-jurisdictional-limits/22449 2017-06-22 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/complaints-roll-in-at-increased-levels/22387 2017-06-12 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/osti-report-obligations-of-the-insured-proof-of-ownership-vehicle-claim/22384 2017-06-08 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/osti-report-theft-under-false-pretences/22385 2017-06-08 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/osti-report-lies-lies-darn-lies-will-compromise-your-claim/22386 2017-06-08 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/material-non-disclosure/22170 2017-05-10 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/a-broker-is-not-a-policeman/21259 2016-10-25 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/driving-under-the-influence-dishonest-information-and-leaving-the-scene-of-the-accident/20048 2016-03-24 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/one-man-s-loss-is-another-man-s-gain/19953 2016-03-10 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/the-ombudsman-for-short-term-insurance-comments-on-the-implications-of-taking-out-a-driver-behaviour-monitoring-policy/19323 2015-11-24 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/osti-dennis-jooste-will-be-leaving-the-organisation-in-february-2016/18990 2015-10-12 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/a-balance-of-probabilities/18359 2015-07-22 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/short-term-industry-still-battles-to-reduce-complaints/18048 2015-06-02 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/osti-proving-ownership-of-household-items-is-not-as-easy-as-it-seems/17909 2015-05-12 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/take-responsibility-for-your-actions/17818 2015-04-23 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/osti-nails-insurer/15066 2014-01-16 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/ombudsman-for-short-term-insurance-receives-over-9-000-complaints-against-insurers-during-2012/13634 2013-05-22 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/short-term-insurance-ombudsman-cracks-the-whip/12763 2012-10-31 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/office-of-the-ombudsman-for-short-term-insurance-appoints-new-independent-chairman/12714 2012-10-18 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/new-short-term-ombudsman-will-meet-challenges-head-on/11509 2012-02-22 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/new-jurisdictional-limits-for-the-ombudsman-for-short-term-insurance/11175 2011-12-14 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/dismantling-the-roadworthiness-repudiation/10771 2011-10-06 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/short-term-ombudsman-kept-busy-with-a-variety-of-claims/10193 2011-07-05 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/complaints-decline-as-underwriting-margins-recover/9765 2011-05-23 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/osti-beware-the-carprehensive-policy/9742 2011-05-20 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/the-ombudsman-for-short-term-insurance-offers-guidelines-to-policyholders-to-avoid-exorbitant-towing-recovery-and-storage-fees/8920 2010-12-10 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/the-ombudsman-for-short-term-insurance-on-the-issue-of-assessment-of-third-party-damages/8906 2010-12-08 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/short-term-ombud-unintentional-violation-or-non-compliance-should-not-always-leave-you-empty-handed/8681 2010-10-22 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/ombud-has-a-say/8686 2010-10-21 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/the-ombudsman-for-short-term-insurance-is-concerned-by-the-number-of-complaints-received-from-consumers-relating-to-motor-vehicle-warranty-contracts/8182 2010-07-14 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/a-record-2009-for-the-short-term-ombudsman/7710 2010-04-12 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/the-ombudsman-for-short-term-insurance-launches-his-annual-report-for-2009/7653 2010-03-26 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/the-ombudsman-for-short-term-insurance-warns-consumers-about-the-pitfalls-of-travel-insurance/7320 2009-12-18 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/lying-about-your-credit-history-could-be-a-costly-mistake/6773 2009-08-31 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/ombudsman-for-short-term-insurance-the-use-of-pirate-and-second-hand-parts-in-the-repair-of-motor-vehicles/6410 2009-06-12 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/ombudsman-for-short-term-insurance-newsletter-issue-1-of-2009/6291 2009-05-21 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/staff-retention-issue-slows-delivery-at-short-term-insurance-ombudsman/6038 2009-03-26 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/short-term-ombud-launches-its-annual-report-for-2008/6040 2009-03-26 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/short-term-insurance-ombudsman-wants-quicker-turnaround/5673 2009-01-19 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/ombudsman-for-short-term-insurance-responds-to-determination-made-by-fais-ombud/5396 2008-11-04 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/the-ombudsman-s-briefcase-issue-no-3-of-2008/5380 2008-11-02 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/osti-significant-number-of-complaints-received-where-consumers-motor-vehicle-claims-have-been-rejected-due-to-their-vehicles-not-complying-with-security-measures/4856 2008-08-07 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/the-ombudsmans-briefcase-issue-no-2-of-2008/4688 2008-07-09 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/the-ombudsman-s-briefcase-issue-no-1-of-2008/4257 2008-04-25 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/the-ombudsman-for-short-term-insurance-urges-all-consumers-to-check-their-insurance-cover/4146 2008-04-10 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/the-ombudsman-for-short-term-insurance-launched-its-annual-report-for-2007-and-announced-the-winner-of-its-prestigious-isabel-jones-ukusizana-award/4076 2008-03-27 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/short-term-ombudsman-to-recognise-insurer-excellence/1337 2007-09-11 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/the-ombudsman-s-briefcase/2802 2007-09-11 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/short-term-ombud-says-consumers-have-a-duty-to-disclose-relevant-information-to-their-insurers/533 2007-06-25 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/the-ombudsman-s-brief-case-issue-no-1-2007/1340 2007-05-14 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/short-term-ombud-legal-implications-re-old-drivers-licences/521 2007-05-11 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/short-term-ombudsman-s-brief-case/2361 2006-12-22 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/from-the-short-term-ombud/1986 2006-06-02 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/ombudsman-s-advice/1238 2006-01-16 weekly 0.5 https://www.fanews.co.za/article/compliance-regulatory/2/short-term-ombudsman/1025/ombudsman-s-advice/2509 2006-01-09 weekly 0.5