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Job Specifications

A dynamic and growing Short-Term Insurance brokerage based in Durban, is seeking a dedicated Underwriter / Claims Assistant to support the operations of our small office.

If you're a hardworking professional with a passion for client service, a keen eye for detail and eager to grow with us, we’d love to hear from you!

• Follow-Ups & Administration Contact referrals and follow up on quotations to close business.
• Liaise with Broker Consultants from various insurance companies.
• Assist with credit control by following up on arrears and resolving payment issues.
• Follow up on outstanding documentation and feedback
• Ensure tracker and inspection requirements are met and follow up on outstanding business.
• Assist with diary management of brokers
• Client & Policy Management
• Handle client queries efficiently and professionally.
• Load policy information and process new applications.
• Maintain and update the client database, ensuring all details are accurate and up to date.