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The future of insurance in a changing world
The future of insurance in a changing worldJonathan Faurie21 November 2017

Insurers and brokers exist in an ever-changing world. The nature of insurance is keeping pace with this and will look significantly different in the future.

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Are Millennials engaged in the workplace?
Are Millennials engaged in the workplace?Jonathan Faurie21 November 2017

Companies, large or small, are entering a new era when it comes to business.

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Your value proposition: pre and post RDR (part 1)
Your value proposition: pre and post RDR (part 1)Myra Knoesen06 November 2017

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Your value proposition: pre and post RDR (part 2)
Your value proposition: pre and post RDR (part 2)Myra Knoesen06 November 2017

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Reaching a prospect who already has an adviser – part 1
Reaching a prospect who already has an adviser – part 1Myra Knoesen10 October 2017

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Reaching a prospect who already has an adviser – part 2
Reaching a prospect who already has an adviser – part 2Myra Knoesen10 October 2017

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Outsourcing: know your company intimately before making a decision
Outsourcing: know your company intimately before making a decisionJonathan Faurie10 October 2017

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Don’t be blindsided by social media
Don’t be blindsided by social mediaJonathan Faurie10 October 2017

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Building blocks to brand loyalty – part 1
Building blocks to brand loyalty – part 1Myra Knoesen02 August 2017

Growing and maintaining long-term client relationships goes beyond good customer service. It is often said that if you truly care about your clients, they will care about you. It is important that client relationships are nurtured and clients receive the best care at every point of sale, including during and after the sales process.

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Building blocks to brand loyalty – part 2
Building blocks to brand loyalty – part 2Myra Knoesen02 August 2017

In a continuation from part one, in part two of the article we will take a look at factors set to building solid customer relationships and brand loyalty.

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Quick Polls

QUESTION

Social media is increasingly taking over our lives. You cant put a foot wrong in a world where mass audiences are just a click away. Before you we put our foot in it, should we be purchasing social media insurance?

ANSWER

Yes, the Penny Sparrow and Matthew Theunissen sagas show that we cannot survive without this
No, lets just think before we act or post something online
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FAnews November 2017 EditionGet the latest issue of FAnews

This month's headlines

Profiling - the name of the (new) game
Is this end of insurance warranties?
Cause this is thriller
Technology vs human: the ripple effect
Medical schemes’ average increases for 2018
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