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The Stage

The devil’s in the detail of the Short-Term Ombud’s statistics

Statistics are telling; but they do need to be approached with caution. This was the message of the Ombudsman for Short-Term Insurance, Dennis Jooste, when he presented his annual report in Johannesburg on 22 May. Jooste’s first year as Ombud saw the OSTI office resolve claims amounting to R113.7m, with a slight increase in the number of complaints recorded over last year – 9 123 complaints were received in 2012, 8 969 in 2011. The OSTI closed an impressive 10 397 complaint files during the year, in large part because it was able to reduce its turnaround time from 223 days in 2011 to 183 days in 2012.

Read and comment on The devil’s in the detail of the Short-Term Ombud’s statistics »

Straight Talk

Could South Africa have its ‘Turkish Spring’ moment?

The so-called ‘Arab Spring’ – the media’s handy packaging of uprisings that raged in Tunisia, Egypt, Libya and Yemen towards the end of 2010 – forced a handful of dictators from power. But the protests in Turkey at the beginning of June couldn’t be quite as easily explained away (and which is why I’m uneasy about calling the protests a ‘Turkish Spring’).

Featured story

Why a core-satellite investment strategy makes sense

The recently held Sanlam Benchmark Symposium hosted some lively panel discussions. Andrew Rumbelow (CIO at Sanlam Multi Manager International), Helena Conradie (CIO of SATRIX, fully owned by Sanlam Investments) and Patrice Rassou (head of Equities at Sanlam Investment Management) took to the stage to debate the role that passive and active investment should play in portfolio construction.